Associate Support Engineer v Praha, Česko is listed on Jobeax. Browse 80,000+ vacancies available.
Do you enjoy troubleshooting technical challenges and finding clear, practical solutions for customers?
Are you motivated by solving complex Microsoft-related issues while supporting users in a fast-paced, service-oriented environment?
Interested in joining a leading global software and cloud solutions provider, helping organizations run and optimize their IT environments?
Practical Information
Location: Prague, Czech Republic | Reports to: Team Lead | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for Czech Republic | Language Requirements: Fluency in Czeck / Slovakian, Working level of English
As our Associate Support Engineer , you will play a critical role in ensuring our customers receive reliable, effective technical support. You will work closely with clients to troubleshoot issues, resolve incidents, and support stable and secure IT environments.
Key responsibilities
Provide day-to-day technical support and troubleshooting across Microsoft technologies
Analyse, diagnose, and resolve customer issues efficiently and professionally
Communicate clearly with customers, translating technical topics to non-technical users
Ensure incidents, requests, and changes are handled in line with agreed processes and SLAs
Understand the business impact of technology changes and support smooth implementations
Collaborate closely with internal teams in a Managed Services environment
HR ADMIN SUPPORT / SALES Do našeho týmu hledáme HR Admin Support / Sales, který bude důležitou spojkou mezi obchodem, recruitmentem, administrativou a marketingem. Nehledáme někoho, kdo bude celý den jen sedět u tabulek. Hledáme člověka, který bude aktivně vyhledávat nové obchodní příležitosti, budovat vztahy s firmami ...
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... activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from ...
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... such as attendance of team members, weekly work reports, and the allocation of short-term tasks) Our expectations: Experience: 2+ years of experience as an IT Engineer and some management experience Languages: Czech, English (English as working language); Skills and knowledge: 1. Familiar with the construction, management ...
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