Associate Support Engineer v Praha, Czechia - Jobeax
Popis nabídky
Associate Support Engineer v Praha, Česko
SoftwareOne
HybridníKombinace kanceláře a práce na dálku
Praha, Česko
Do you enjoy troubleshooting technical challenges and finding clear, practical solutions for customers?
Are you motivated by solving complex Microsoft-related issues while supporting users in a fast-paced, service-oriented environment?
Interested in joining a leading global software and cloud solutions provider, helping organizations run and optimize their IT environments?
Practical Information
Location: Prague, Czech Republic | Reports to: Team Lead | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for Czech Republic | Language Requirements: Fluency in Czeck / Slovakian, Working level of English
As our Associate Support Engineer , you will play a critical role in ensuring our customers receive reliable, effective technical support. You will work closely with clients to troubleshoot issues, resolve incidents, and support stable and secure IT environments.
Key responsibilities
Provide day-to-day technical support and troubleshooting across Microsoft technologies
Analyse, diagnose, and resolve customer issues efficiently and professionally
Communicate clearly with customers, translating technical topics to non-technical users
Ensure incidents, requests, and changes are handled in line with agreed processes and SLAs
Understand the business impact of technology changes and support smooth implementations
Collaborate closely with internal teams in a Managed Services environment
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Požadujeme ukončené vysokoškolské vzdělání na úrovni bakalář v oboru elektrotechnika a elektronika. Znalost anglického jazyka výhodou. Společnost ERICSSON spol. s r.o. hledá vhodného kandidáta na pozici Support engineer. []
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Popis pracovní nabídky bakalářské vzdělání, albánský jazyk Směnnost Jednosměnný provoz Pracovní období od 22.9.2026 [{"name": "plny_uvazek", "text": "Pln\u00fd \u00favazek", "categoryName": "Type of employment"}, {"name": "1_smena", "text": "1 sm\u011bna", "categoryName": "Working schedule"}]
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... Fun ONE Team Customer Centric Candid and Caring Aim High About the Role You will be the first point of contact for employees across the company, ranging from engineers to VPs and C-level executives, so clear and friendly communication matters just as much as technical skill. You will handle everyday hardware and software ...
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