Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

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Job Description

As Business Operations Assistant, you will support the smooth day-to-day running of our Prague office and help with a variety of administrative and operational tasks.

This is a hands-on role suited to someone who is organised, reliable, detail-oriented and willing to learn. You will work with colleagues across different teams, external suppliers and service providers, helping ensure that information, documents and routine processes are managed accurately and efficiently.

You do not need to have experience in every area listed below. Training and guidance will be provided on our internal processes and systems, including Microsoft Dynamics 365. We are looking for someone with a positive attitude, good organisational skills and an interest in developing their experience in business support.

Key Responsibilities

Business Operations

Support the day-to-day running of office operations.
Communicate with suppliers, vendors and office service providers.
Help maintain and organise documents and records.
Assist with team meetings, meeting notes and follow-up actions.
Help maintain office standards, including meeting rooms, supplies and facilities.
Follow established office procedures and help keep relevant records up to date.
Support office phone line administration where applicable.

Business Development & Marketing Support

Provide administrative support for bids and proposals.
Assist with preparing presentations and other business documents.
Help update local capability statements and marketing materials.
Support the coordination of industry events, conferences and networking activities.

Travel & Supplier Coordination

Communicate with travel providers and agencies when needed.
Help arrange business travel in line with company policies.
Assist colleagues with travel-related administration and information.

Executive & Event Support

Provide administrative support to the Managing Director and leadership team.
Help organise meetings, workshops, offsites, town halls and team events, including venues, catering, equipment and communications.
Coordinate with external event providers and agencies.
Assist with event administration, budget records and invoice settlement.

Finance & Administration Support

Support invoice processing, approvals and submission workflows.
Help maintain records of operational expenditure and related costs.
Assist with employee expense claims and travel reimbursements.
Maintain supplier and contract documentation.
Support client and supplier onboarding processes.
Keep relevant operational and financial records accurate and up to date.

Health, Safety & Environment (HSE)

Provide administrative support for health and safety activities in cooperation with management and external providers.
Help coordinate training, inspections and compliance activities.
Assist with records relating to personal protective equipment and safety requirements.
Maintain relevant HSE documentation.
Support environmental and sustainability data collection, including waste management and office ESG records.

HR & Employee Support

Assist with onboarding new employees.
Help colleagues with routine questions about travel, expenses and internal procedures.
Support activities that contribute to a positive employee experience.

Qualifications

Required Experience

Some previous experience in administration, office support, operations coordination, HR administration, finance administration or a similar role.
Experience communicating with colleagues, suppliers or external service providers.
Basic familiarity with administrative processes such as document handling, invoices, expenses or employee onboarding.
Experience supporting multiple stakeholders or teams is an advantage.
Experience in an international or multi-country environment is an advantage.
Experience with Microsoft Dynamics 365 is an advantage but is not required. Training will be provided.
Experience with Microsoft Office, particularly Excel, and a willingness to learn new systems.

Key Competencies & Skills

Good organisational and time-management skills.
Attention to detail and a careful approach to working with data and documents.
A practical, helpful and solution-oriented attitude.
Willingness to learn new systems and processes.
Comfortable handling routine administrative tasks as well as occasional ad hoc requests.
Good communication and interpersonal skills.
Reliable, responsible and able to follow tasks through to completion.
Able to handle confidential information appropriately.
Good command of Czech and English, both spoken and written.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Business Operations Assistant

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