Customer Analytics Specialist @ Square One Resources v Česko

Odpovědnosti

1. Analyze customer behavior, engagement, retention, churn, segmentation, and customer lifecycle trends.
2. Develop and maintain BI dashboards and reports to support business decisions across multiple markets.
3. Build and validate statistical and predictive models, including customer churn prediction and retention analysis.
4. Evaluate marketing campaign performance, customer acquisition costs, conversion rates, and customer journeys.
5. Perform funnel analysis, cohort analysis, and assess the effectiveness of customer retention initiatives.
6. Integrate and analyze data from multiple sources, including CRM systems, data warehouses, transactional systems, mobile applications, and web analytics platforms.

O pozici / o projektu

For our client, an international organization operating in the employee benefits sector, we are looking for a Customer Analyst .

The role focuses on customer and user analytics across two business areas: B2B subscription-based employee benefits and fitness club operations.

The main objective is to analyze customer behavior, identify factors influencing acquisition, engagement, retention, and churn, and evaluate the effectiveness of marketing activities.

The position combines Customer Analytics, Digital Analytics, Business Intelligence, and Predictive Modeling , supporting data-driven decision-making across international markets.

Detail pracovní nabídky

• Ihned
• Práce na dálku 2 dny v týdnu

Výhody

• Sportovní balíček
• Soukromá zdravotní péče