Customer Experience Automation & Process Improvement Specialist (m/f) v Liberec – Liberec XXIII-Doubí, Česko

• Hybridní

2700

... tools and methodologies to generate actionable insights that drive improvements in customer experience. - Monitor key performance indicators (KPIs) related to customer satisfaction, engagement and loyalty. - Map out customer journeys to understand the end-to-end experience and identify opportunities for optimization. - Collaborate ...

• Na dálku

42k Kč CZK - 46k Kč CZK

... tasks in detail: - Respond to customer inquiries and requests promptly via phone or email - Maintain thorough knowledge of Waterdrop products, systems, and processes - Address complaints and follow up to ensure customer satisfaction - Identify opportunities to improve the customer experience, raise ideas, and implement ...

... and process optimization. A key part of the position will also involve supporting warehouse automation initiatives and driving improvements across operational processes. This position will report directly to the Plant Manager. Key Responsibilities: - Ensure production activities are executed in line with customer requirements, ...

• Na dálku
• Hybridní
• Na místě
• Plný úvazek
• Smlouva

... Experience in HR operations, document administration. - Excellent written and verbal communication skills. - Ability to work with confidential information. - Experience with process improvement or automation tools is an advantage. We offer: - Fixed-term contract for 12 months (with the possibility of extension). - Attractive ...

• Na místě
• Plný úvazek
• Smlouva

... Competencies Resource management Process monitoring and control Problem-solving and decision-making What We Offer Opportunity to work on innovative industrial automation and robotics projects. Exposure to international customers and advanced manufacturing environments. Professional development within a multidisciplinary engineering ...

• Hybridní

... Customer Service team operating across the Czech Republic and Sweden. In this role, you will play a key part in shaping the future of Customer Service, driving process improvements, managing strategic projects, and contributing to the overall direction of the department – with a strong focus on AI adoption, automation, and ...

• Hybridní

... initiatives To succeed, you will need - 3+ years of experience in Finance, Process Improvement, Automation, or Transformation roles - Understanding of finance processes such as O2C, P2P, or R2R - Experience with automation or digital transformation initiatives - Strong analytical and process-mapping skills - Knowledge of ...

... take end-to-end ownership of the Statutory Accounts process across the Group. In this senior role, you will drive the design, implementation, and continuous improvement of statutory reporting, with a strong focus on standardization and automation. You will also support the transition of activities to regional financial hubs, ...

• Na dálku
• Hybridní
• Plný úvazek
• Smlouva

15600 Kč CZK / year

... engineering, or industrial automation . - Proficiency in English , both written and verbal - you'll communicate with colleagues worldwide on technical matters. - Experience in fields like process automation, machine commissioning, PLC work , or electrical installations is a valuable advantage. What you can look forward to: - 25 ...

WHY YOU SHOULD JOIN: As an Advanced Quality Engineer, you will play a key role in our New Product Development (NPD) process, acting as the Voice of the Customer from a quality perspective. Working in a global and innovative environment, you will help shape quality standards for new technologies, drive continuous improvement, ...

...zkušenosti s montáží v elektrotechnické firmě (např. montážní operátor elektrotechnických součástek) Technické myšlení Pro administrativní...  ...REXXAM CZECH s.r.o. hledá vhodného kandidáta na pozici Specialista na zlepšování procesů/process improvement specialist (vhodné i...

... risks, understand business impact and drive appropriate mitigation actions. - Ability to translate project and business requirements into practical supply chain processes. - Strong stakeholder management, facilitation and communication skills. - Continuous improvement mindset with experience in PPI, Lean or similar methodologies. ...

... storage, picking strategies, outbound, and inventory control - Proven track record in process re-engineering, optimization, and implementation of large-scale improvements - Advanced proficiency in MS Excel (incl. data modeling, automation, complex formulas; VBA is a plus) - Experience with data analysis tools, process visualization, ...

Popis pozice - řízení projektů vedoucích ke zlepšení provozních procesů v závodě - navrhování a zavádění do praxe Lean manufacturing a Continuous improvement metod - podpora vedoucích pracovníků v oblasti neustálého zlepšování - zpracování plánu řízení ztrát a zlepšování výrobních kapacit - tvorba měsíčních přehledů plánů ...

... Tribe , one of the bank's biggest and most strategic tribes with over 300 FTE, focused on key solutions including mortgages, unsecured lending, insurance and process automation. What will be your impact? - The Best Customer Solutions on the Market - You will co-create the tribe strategy, incorporate the technology vision ...

... to Have - Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role. - Experience building AI agents, workflow automation, or conversational systems. - Familiarity with LLM evaluation, observability, and reliability in production. - Experience deploying and improving systems in ...

• Na dálku
• Hybridní

... the accounting reality and improve how it works through technology. - Experience with finance process improvement, ERP implementation, finance systems or automation projects - Good understanding of accounting and finance processes, particularly P2P, OTC, invoicing, payments or reconciliation - Ability to map processes, ...

• Na dálku

34k Kč CZK

... preparation of customer offers while acting as a key interface between GBS and business stakeholders. In addition to operational leadership, the role drives process excellence, team development, and continuous improvement initiatives that support business growth and customer satisfaction. Key Responsibilities - Lead, coach, ...

• Na dálku
• Hybridní
• Plný úvazek
• Smlouva

15600 Kč CZK / year

... that is changing the world of food processing? What you will do with us: - Collaborate and communicate with internal departments, area sales managers, and customers - Develop automation concepts that help food plants run efficiently - Create technically and commercially feasible quotations for automation solutions - Occasionally ...