Customer Service advisor with Czech - Home office - from 16.11. v Česko
Concentrix
Na dálkuPráce odkudkoli
30k Kč CZK - 34k Kč CZK
Česko
Job offer
Do you like to join the fascinating and ever-changing digital media world?
Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.
What you will do in this role:
Answer phone calls, e-mails, and messages on social media and live chat from customers
Help customers with service-related issues
Inform customers of promo events
Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)
Phone calls are inbound, no cold-calling
Suitable for people without experience
What we expect:
Good computer skills and good knowledge of MS Office
Ability to quickly identify customers' problems and needs
Ability to set priorities and manage daily responsibilities effectively
A client-oriented approach, patience, and strong communication skills
Team players with the ability to work in a Customer Service environment
Living in the Czech Republic is a plus
start date 16.11.
Native Czech and communicative level of English in both oral and written form
We offer:
Home office
Meal vouchers
Attractive bonuses according to the performance
Daily use of foreign languages, especially English.
Great referral bonus
A team that is fair and human at all times, including corporate governance.
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment
If you are interested in our offer, please apply now!
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