Customer Service Representative with German v Brno –… - Jobeax
Popis nabídky
Customer Service Representative with German v Brno – Trnitá, Česko
Kyndryl Česká republika, spol. s r.o.
Na dálkuPráce odkudkoli
HybridníKombinace kanceláře a práce na dálku
Na místěPráce z kanceláře
Plný úvazekStandardní týdenní pracovní doba
Czech Republic
Customer Service Representative with German v Brno – Trnitá, Česko is listed on Jobeax. Browse 80,000+ vacancies available.
Job offer
Tato pozice IT podpory pro začátečníky ve společnosti Kyndryl slouží jako ideální příležitost k nastartování kariéry pro německy mluvící uchazeče. Kladou zde důraz na empatii k zákazníkům, komunikaci a přizpůsobivost spíše než na předchozí technické zkušenosti.
Tato pozice je vyžadována plně z kanceláře v Brně (bez možnosti hybridního režimu / home office).
Hlavní benefity a charakteristika pozice
Nízká technická bariéra: Vyžaduje pouze základní znalost operačních systémů; kompletní technické zaškolení probíhá v rámci onboardingu.
Kariérní růst: Pozice funguje jako odrazový můstek s možností posunu do technických týmů 2. a 3. úrovně (escalations), k cloudu nebo k administraci systémů.
Vzdělávání a certifikace: Součástí je možnost získat certifikace hrazené zaměstnavatelem (Microsoft 365, Azure, Google Cloud).
Náplň práce: Zákaznická podpora v němčině přes různé kanály (chat, e-mail, MS Teams) a spolupráce s back-office týmy při řešení složitějších požadavků.
Klíčové požadavky
Jazyky: Plynulá němčina na profesionální úrovni (a pracovní znalost angličtiny pro interní systémy a komunikaci v týmu).
Dovednosti: Aktivní naslouchání, logické uvažování při řešení problémů (troubleshooting) a schopnost zvládat více úkolů najednou.
Základní IT znalosti: Uživatelská znalost běžných operačních systémů (Windows, Mac nebo Linux) a orientace v softwaru.
__________________________
Customer Service Representative with German
This entry-level IT support role at Kyndryl serves as a gateway opportunity for German speakers, prioritizing customer empathy, communication, and adaptability over formal technical experience.
Full-time on-site Brno (no hybrid)
Core Highlights
Low Technical Barrier: Requires only basic operating system familiarity; full technical training is provided during onboarding.
Upward Mobility: Positioned as a stepping-stone role with direct pathways into Tier 2/3 technical escalation, cloud engineering, or system administration.
Upskilling & Certifications: Includes access to employer-sponsored certifications (Microsoft 365, Azure, Google Cloud).
Daily Workflow: Handling multi-channel client support (chat, email, MS Teams) in German and collaborating with back-office teams on complex escalations.
Key Qualifications Needed
Languages: Professional fluency in German (and functional English for internal systems/teams).
Core Aptitude: Active listening, structured troubleshooting logic, and ability to multitask under pressure.
Basic Tech Literacy: Practical familiarity with standard operating systems (Windows, Mac, or Linux) and general software navigation.
... Responsibilities: - Managing insurance contracts in internal systems (renewals, updates, cancellations) - Monitoring receivables and ensuring smooth communication within the team - Responding to emails and handling requests from clients, partners, and internal departments - Communicating with business partners and customers ...
... your hydration experience with flavors like cherry and peach, using scent alone. Responsibilities - Provide online technical support through emails. - Assist customers with questions and provide product/service information. - Process orders and manage returns. - Help customers understand our products and address any inquiries. ...
... your hydration experience with flavors like cherry and peach, using scent alone. Responsibilities - Provide online technical support through emails. - Assist customers with questions and provide product/service information. - Process orders and manage returns. - Help customers understand our products and address any inquiries. ...
Job offer We are looking for new team members in Brno! As a Customer Experience Agent at Waterdrop , you are the friendly voice and trusted guide for our customers. Your mission is to ensure every customer interaction is handled promptly, professionally, and with a positive, pro-customer attitude. You’ll answer questions, ...
... sladit pracovní a osobní život Export Customer Care | English and German Employer ESSILOR - OPTIKA, spol. s – EssilorLuxottica Praha – Karlín Company responds within 2 weeks Company responds within 2 weeks According to our systems at least 80 % of candidates receive a response from this company very quickly – within 2 weeks. ...
... forward - Confidence in working with different stakeholders (customers, sales, engineers, suppliers) - Interest in technical topics and ability to understand customer requirements - Fluency in English and German - Driving license and willingness to occasional travel (also to Germany) In return, we offer - Car, laptop and ...
... responsibility. - Interest in working in an international environment and willingness to work in rotating or irregular shifts. - Good computer skills and familiarity with internet browsers. - Ability to deliver excellent customer service. - An additional foreign language and experience with phone communication are a plus. - Stress-resilience ...
... reach out again. - Gathering feedback: Passing on customer insights to our product and development teams so Webnode keeps getting a little bit better. - Working with the team: Sharing tips and tricks with your Customer Care colleagues so everyone can really help anyone. - Building a relationship with the Swedish market: Gradually ...
... and accurate - Serve as point of contact for your client's payroll, accounting and human resources department Qualification required: - Advanced English and German languages - Proficient with word and excel - Client service skills both written an oral - Ability to analyze problems through effective customer interaction ...
... ideas What do you need to make real what matters? - Good written and verbal communication in German, French and English - Experience/background in logistics/customer service is a plus - You have knowledge of contract law - Knowledge of SAP - Ability to work in a team - Good communication and customer service skills - Open-mindedness, ...
... improvement ideas What do you need to make real what matters? - Good written and verbal communication in German and English - Experience/background in logistics/customer service is a plus - You have knowledge of contract law - Knowledge of SAP - Ability to work in a team - Good communication and customer service skills - Open-mindedness, ...
... responsibility. - Interest in working in an international environment and willingness to work in rotating or irregular shifts. - Good computer skills and familiarity with internet browsers. - Ability to deliver excellent customer service. - An additional foreign language and experience with phone communication are a plus. We offer: ...
... in English and French, interested in using it daily · Experienced in customer service (that is a big plus) What will your days look like? · Helping customers with different requests (through various channels) · Being the link between our partners and customers · Establishing and managing positive relationships with customers ...
... in English and Italian, interested in using it daily · Experienced in customer service (that is a big plus) What will your days look like? · Helping customers with different requests (through various channels) · Being the link between our partners and customers · Establishing and managing positive relationships with customers ...
... in English and French, interested in using it daily · Experienced in customer service (that is a big plus) What will your days look like? · Helping customers with different requests (through various channels) · Being the link between our partners and customers · Establishing and managing positive relationships with customers ...
Czech Republic
Zobrazit nabídku
Deutsche Telekom Services Europe Czech Republic s.r.o.
... any other basis prohibited by law. We welcome applicants from all backgrounds and strive to create a workplace that is supportive, empowering, and inclusive. Customer Finance Senior with Croatian or Serbian Employer Deutsche Telekom Services Europe Czech Republic s.r.o. Holandská 859/3, Brno – Štýřice Grab the opportunity! ...
Job offer Start Here. Grow Further. We are looking for a Commercial Representative who wants to start close to our customers and grow into a broader commercial role. You will begin your journey with account management and day-to-day customer service. For the right person the path leads into business development, sales, ...
Moderní pracovní prostředí mezinárodní firmy Nadstandardní mzdové ohodnocení Aktivní využívání cizích jazyků Odborné zaškolení Možnost využívat home office Týden dovolené navíc Pracovní smlouva na dobu neurčitou Příspěvek na stravné Příspěvek na životní a penzijní pojištění Příspěvek na sportovní a volnočasové
... Manage an assigned portfolio of SMB partners and develop their business in line with growth strategies and objectives - Build and maintain strong relationships with resellers and partner sales teams - Proactively identify, develop and close new SMB business opportunities - Engage with partners to uncover customer projects, ...
The Customer support specialist position covers the functional responsibility for the receive and split requests from multiple channels. Do you have experience with customer care/call center, contract support or related processes? Do you like to communicate with internal and external partners in German? Do you like to work ...