Within the group, DEXIS solutions include a full portfolio of award-winning digital solutions from intraoral x-ray to CBCT and intraoral scanning to treatment planning software.
Currently we are looking for a Customer Service Representative with French.
What is your role going to look like?
You can expect order handling of DEXIS devices and spare parts.
Pre-handling of orders, verification of prices, discounts and product configurations.
Entering sales and purchase orders and creating device configurations in ERP.
You will be responsible for confirmation of delivery times for the customer and monitoring of delivery times.
Collaboration in the credit block and credit processes with customers and Finance Department.
You will also help to maintain customer sales area agreements in ERP system.
You can expect receiving requests primarily via email (CRM)
Learn more about our Prague center here: https://jobeax.com/link/8PF4FgKnTpLLV4dV
Job Requirements:
Fluent in English and French close to native.
1-2 years Experience in Customer Service Field is an advantage but not mandatory
Excellent communication skills (verbal and in writing)
Customer centric approach
Curiosity and drive for continuous improvement
Ability to operate computer systems with accuracy and efficiency (SAP, CRM & Oracle) is an advantage but not mandatory
Ability to adapt and implement new procedures as required to provide excellent customer service
What can you look forward to?
WELL certified offices we’re the only office in CEE with Platinum certification in WELL (program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...) initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges)
https://jobeax.com/link/azDrKOeubOMuKRRN – medical support for you and your family (24/7 medical consultation, appointments, vaccinations)
25 days of vacation
4 paid personal days
Meal vouchers
Hybrid work model
Contribution to wellness and leisure activities - Multisport and Edenred
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