Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.
Within the group, Nobel Biocare is an implantology business, currently looking for a Customer Service Representative to support the DACH region. In this role you will be responsible for providing customer service to dental professionals.
This is a one-year fixed-term opportunity to join our team, providing maternity cover.
What is your role going to look like?
Together with 8 team members you will be supporting DACH market.
Act as a primary point of contact for our clients and commercial teams.
Big part of your day will be order management - receiving, monitoring, and processing customer orders in SAP.
You will also handle complaints or any other requests from our clients.
You can expect receiving requests primarily via email (CRM) or phone.
This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.
Learn more about our Prague center here: https://jobeax.com/link/8PF4FgKnTpLLV4dV
What will you bring?
C2 German and business fluent in English.
Customer centric approach
Good communication skills (efficient, friendly and positive)
Curiosity and drive for continuous improvement
Experience or ability to learn CRM and ERP tools
Organizational skills and attention to details
We’re looking forward to receiving your CV.
Once onboarded, you can expect comprehensive product training and continuous support from your direct supervisor and other team members
What can you look forward to?
WELL certified offices We’re the only office in CEE with Platinum certification in WELL. (Program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...). Initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges).
https://jobeax.com/link/azDrKOeubOMuKRRN – medical support for you and your family (24/7 medical consultation, appointments, vaccinations).
25 days of vacation
4 personal days
Meal vouchers
Hybrid work model
Contribution to wellness and leisure activities - Multisport and Edenred
Retirement plan contribution and life insurance
Language courses
Employee Assistance Program
Free consultations in mental health, legal and financial areas for you and your family members
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