Customer Service Representative - Portfolio owner v Praha, Česko

We are seeking for multilingual candidates who speak perfect English, also with customer service background and willingness to learn. As a Customer Service Representative you will be responsible for: * Taking care of an assigned portfolio of customers * Assisting customers with how-to’s * Handling customer service inquiries and issues via telephone or email * Establishing and maintaining effective working relationships with co-workers, supervisors, and customers * Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork * Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback * Supporting the customer during the entire order to cash process * Maintaining and managing relationships with them * Solving possible issues and giving advice if needed Contract: 1 year with a possibility of prolongation Start: immediately Location: Prague 3 Požadujeme: * Fluent ENGLISH min. B2+ in oral and written form * Experience from corporate environment * Good communication skills are essential! * Previous customer service work experience or administration * Drive, enthusiasm and resilience * Ability to work effectively either alone or as part of a team Nabízíme: * 5 weeks of vacation * Annual bonus * Meal allowance * Training and courses * Other benefits