We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or French , enjoy helping people, and want to grow together with a supportive team.
What you'll be doing: - Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.) - Staying in touch with the team during your shift to solve issues faster together - Making sure each customer gets clear, friendly, and helpful responses
What we’re looking for: - Prior experience in support? Great! No experience? Also great — we love people who are eager to learn! - You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT - You're calm under pressure and genuinely care about helping people - You’re comfortable communicating in Spanish, Portuguese, or French , written and spoken — at least B2 level - You communicate fluently in English (B2 or higher)
What you’ll get: - 100% remote work — wherever you feel most productive - Full onboarding & training — we won’t leave you guessing - Supportive startup vibe — small team, no bureaucracy - Room to grow and become a pro in customer support
If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you by email at [email protected] or telegram @Walution
Role Overview As a Customer Support Agent, you’ll be the first point of contact for our players during overnight hours, providing clear, friendly, and professional support across phone, email, and live chat. This is a night-shift role based in our Prague office, working on a 4 days on/4 days off rotation, with shifts running ...
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