Customer Support Specialist with English v Praha – Michle, Česko
Concentrix
Na dálkuPráce odkudkoli
SmlouvaNa dobu určitou nebo freelance
35k Kč CZK - 41k Kč CZK
Czech Republic
Customer Support Specialist with English v Praha – Michle, Česko is listed on Jobeax. Browse 80,000+ vacancies available.
Job offer
About Us
Our partner's vision is to make a healthy and sustainable lifestyle the most attractive choice. With our partner, we believe in the power of ideas and are eager to realize those that could have a meaningful impact. Our innovative product is a refillable bottle, powered by aroma Pods, designed to enhance your hydration experience with flavors like cherry and peach, using scent alone.
Responsibilities
Provide online technical support through emails.
Assist customers with questions and provide product/service information.
Process orders and manage returns.
Help customers understand our products and address any inquiries.
Requirements
Skills: Basic computing skills, excellent written communication.
Languages: native or at least C1 English.
Multitasking: Ability to manage multiple tasks effectively.
Empathy and Problem Solving: Key to addressing customer needs.
Mode of Communication: Email only; no chat or phone calls required.
Additional Information:
Working Hours: 9 am - 6 pm, no work on weekends or bank holidays.
Location: Home office
contract start Date 18.11.2026 - end date 31.01.2027
Main KPI's: Quality, Productivity, AHT, First contact resolution, First response time"
We Offer:
Salary 35.000 CZK + Performance-based bonuses up till 6.000 CZK
Extensive training programs.
paid vacation days
Meal vouchers (123.90 CZK per working day)
Benefit card (1.940 CZK monthly)
Multisport card
Engaging team activities: team-building events, company parties, sports, etc.
A unique opportunity to grow your career in a multinational environment
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