Dutch Speaking Technical Customer Support Analyst @ Fox HR Consulting Kft. v Česko
Fox HR Consulting Kft.
Na dálkuPráce odkudkoli
HybridníKombinace kanceláře a práce na dálku
Na místěPráce z kanceláře
780.000 - 890.000 HUF
Česko
Odpovědnosti
Původní popisek.
Use your Dutch language knowledge to talk to customers via email, chat, and telephone while providing comprehensive guidance and information on IT-related issues.
Ensuring all customer contact with the Service Desk is precisely recorded throughout the lifecycle of tickets.
Ensuring that tickets are managed and prioritized in an orderly manner.
Having a proactive approach to service improvement.
Provide quality information.
Delegation of problems that cannot be resolved on the 1st level to the Level 2 and Level 3 teams.
O pozici / o projektu
Původní popisek. Are you someone who knows their way around a
computer? Are you fluent in Dutch ? Do you have a good command of English? Do you
enjoy helping people around you? If your answer is yes, please read on! Your
employer is one of the world's leading IT professional services companies,
transforming clients' business, operating, and technology models for the
digital era.
What the company
offers:
Competitive salary
and cafeteria package (monthly gross 45 000Ft).
Full-scope
training courses from your first day.
Internal career
path.
Free gym pass and
employee events.
Possibility for
Hybrid working hours (3 days Home office).
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