Salary: 36,000 - 38,000 CZK per month

Employment type: 12 Month FTC

Hours per week: 40

Reporting into: Team Leader

Department: Student Recruitment

Click here to read the full job description and view our excellent benefits here

This role will be based full time from our Prague office.

About Arden University :

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department :

The Student Recruitment department at Arden University is responsible for attracting and enrolling prospective students across a range of undergraduate and postgraduate programmes.

They engage with potential students through targeted marketing campaigns, outreach events, and partnerships to ensure individuals receive the information and guidance needed to make informed decisions about their education.

The team works closely with academic and support departments to provide a seamless and supportive admissions journey, helping students take the next step towards their future.

About the Role:

You will support prospective students in accordance with Arden University’s admissions policies, values, and procedures. Your key responsibilities will include:

Acting as the primary point of contact for prospective students and applicants, guiding them throughout the enrolment journey while providing a high standard of customer service that reflects the Arden University brand.
Supporting the successful enrolment of new students in line with university policies, procedures, and values.
Consistently meeting daily performance targets, including calls, tasks, emails, and other activities, as set by the Team Leader or Line Manager.
Taking a proactive approach to achieving student intake targets and contributing to the overall success of the admissions team, as directed by the Team Leader or Line Manager.

About You:

We are looking for a highly organised and proactive Education Advisor who thrives in a fast-paced environment, with strong communication, customer service and organisational skills.

You will be confident providing advice and guidance, have an interest in sales and consultancy, and be eager to learn and develop within the education sector.

Essential Requirements

Degree qualified and/or relevant professional experience.
Previous experience in a sales, advising or consultancy environment.
Strong written and verbal communication skills.
Good working knowledge of Microsoft Office, email, Microsoft Teams and web-based systems.
Highly organised, proactive and able to manage competing priorities in a fast-paced environment.
A positive, professional and customer-focused approach.
Willingness to learn, develop and take on new responsibilities within the role.

Desirable Requirements

Previous experience in a sales, recruitment or admissions role.
Experience working within a Higher Education environment.
Knowledge or understanding of the student recruitment or education sector.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

30 days holiday + bank holidays on-top, and even a Christmas closure!
Study any Arden course for free, with a discount for all family and friend
‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Plus, other excellent benefits

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Thursday 5 November

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Education Advisor - 12 Months FTC

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