Are you a German speaker looking to build an international career? Join an international team in Athens, Greece, and provide customer support for well-known premium brands while developing your communication and customer service skills and gaining valuable experience in a multicultural working environment.
Work Location: Piraeus, Athens, Greece Work Model: On-site (Monday to Friday with occasional weekend shifts; Rotating working hours Salary: €1,300 gross paid over 14- month + bonuses + Monthly productivity bonuses based on target achievement, with amounts varying by project (up to €240)+full relocation package (4 week hotel accommodation, real estate agency fee, flight ticket, airport pick up)
Your Role
As a German-speaking Customer Service Representative, you will provide professional customer support, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience across multiple communication channels.
Your Responsibilities
Provide high-quality customer service in German via phone, email, and chat
Assist customers with general inquiries, product and service information, orders, and account-related requests
Handle customer concerns and complaints professionally, providing timely and effective solutions
Accurately document customer interactions and update records using CRM and customer support systems
Deliver friendly, professional, and solution-oriented support throughout the customer journey
Collaborate with internal teams to resolve customer issues efficiently
Follow company procedures, service standards, and quality guidelines
Maintain high levels of customer satisfaction and service quality
What We Are Looking For
C1/C2 level German
English proficiency at B2-C1 level for training and internal communication
Previous experience in customer service, customer support, technical support, helpdesk, call center, or contact center is preferred but not essential
Excellent communication and problem-solving skills
Customer-oriented, professional, and solution-driven mindset
Comfortable working in an international and dynamic environment
What We Offer
International and dynamic working environment
Structured onboarding and training process
Opportunity to gain experience in customer service, technical support, after-sales support, CRM, and digital customer experience
Apply now and start your international career as a German-Speaking Customer Service Advisor in Athens, Greece.
... Proficient in English and German, interested in using them daily · Experienced in customer service (that is a big plus) What will your days look like? · Helping customers with different requests (through various channels) · Being the link between our partners and customers · Establishing and managing positive relationships with ...
Odpovědnosti Původní popisek. - Provide professional customer service to German-speaking customers via email and phone. - Handle customer enquiries related to invoices, payments, account balances and outstanding receivables. - Respond to customer questions regarding payment status, due dates and financial documentation. ...
Odpovědnosti Původní popisek. - Use your German language knowledge to talk to customers via email, chat and telephone while providing comprehensive guidance and information on IT-related issues. - Ensuring all customer contact with the Service Desk is precisely recorded throughout the lifecycle of tickets. - Ensuring that ...
... building trust, finding the right solutions and creating lasting relationships. We are looking for a Service Advisor who will be a trusted partner for both our customers and our workshop team. Someone who enjoys listening, planning and communicating, and who can help ensure every service job is managed professionally from start ...
... and hard work. That’s Who We Are: Come and OWN IT. What you’ll do As a Customer Experience Specialist , you will be one of the key points of contact for our customers in Germany, Austria and Switzerland. Your day-to-day work will include: - Connect with customers Support customers via phone, email and other communication ...
... pracovní nabídky Pro našeho klienta, významného dodavatele spojovacích součástí a experta v oblasti C-Parts Managementu, hledáme vhodného kandidáta na pozici: Customer service. - Máš dokončené VŠ vzdělání nebo Střední odborné vzdělání? - Nebojíš se komunikovat anglicky a chceš pracovat v moderním mezinárodním prostředí? Pak ...
... discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant. What you will do in this role: - Answer phone calls, e-mails, and messages on social media and live chat from customers - Help customers ...
... assess whether outputs are clear, helpful, natural, technically accurate, and aligned with project guidelines. Your evaluations will help improve both the customer experience and the technical reliability of AI systems. What you’ll do - Review AI-generated customer service responses and technical content. - Evaluate responses ...
... Proficient in English and Polish, interested in using it daily · Experienced in customer service (that is a big plus) What will your days look like? · Helping customers with different requests (through various channels) · Being the link between our partners and customers · Establishing and managing positive relationships with ...