We are looking for an Onsite Support Engineer to handle deskside incidents that cannot be resolved remotely, manage hardware provisioning and swap-outs, support meeting room technology, and act as the local escalation point for anything requiring physical presence.
Provide deskside L2 support for hardware, software, and connectivity issues not resolvable by the remote service desk Execute device provisioning, imaging, and replacement for new joiners, leavers, and refresh cycles Manage onsite hardware assets: laptops, desktops, peripherals, printers — including inventory and CMDB updates Support meeting room AV/VC equipment: setup, troubleshooting, and escalation of display/conferencing issues Handle VIP and executive support requests at site, coordinating with remote teams as needed Coordinate with local logistics and facilities for hardware delivery, disposal, and secure data destruction Act as local eyes-and-hands for infrastructure teams: physical server checks, cabling verification, data center access support 2–4+ years of deskside or field support experience Proficiency in Windows 10/11 and standard corporate hardware troubleshooting Expertise in Microsoft 365 end-user support, including Outlook, Teams, and OneDrive Skills in device imaging and provisioning using Autopilot/Intune or equivalent Background in basic networking: connectivity diagnosis, cable, switch port, and Wi-Fi troubleshooting Familiarity with ITSM ticketing platforms such as ServiceNow or equivalent Language proficiency: English and Czech required
... This is an excellent opportunity for someone with strong customer-focused skills to provide onsite IT support for end-users at our Prague office. The role of Onsite Desktop Support Engineer will focus on supervising the front-line day-to-day operations and technical support: you will identify, research, and resolve all technical-related ...
Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets. At the core of the role We are looking for a genuine ...
... collaboration with production and maintenance teams - Analyzing root causes of failures and proposing technical measures for their elimination - Providing technological support for winding machines and optimizing winding processes - Progressively taking responsibility for ABB robotic workstations - Supporting PLC system diagnostics ...
... industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge ...
... operational documentation for handover to internal teams. - Actively participate in architecture planning and project decision-making processes to elevate release engineering standards. What supports your journey - Pleasant working environment and stable background in one of the largest software development companies - Flexible ...
... access and process data across mainframe environments, including DB2, IMS, VSAM, QSAM and other data sources. - Develop backend services, APIs and integrations supporting our data-discovery platform. - Work on engineering challenges involving performance, reliability, scalability and data processing. - Contribute to technical ...
... problems, and appreciate recognition for excellent work. As an engineer at Kalepa, you'll work on real product and R&D systems at the intersection of software engineering and applied AI. You will contribute to backend services, data and ML pipelines that support our product used by commercial insurance underwriters. You'll ...
... other capabilities that improve the customer experience. - Improve service reliability and operability through test automation, CI/CD, metrics, alerting, and engineering practices that enable the team to deliver changes safely. - Shape how we build by contributing to the tools, technologies, and engineering patterns we use ...
... This is an excellent opportunity for someone with strong customer-focused skills to provide onsite IT support for end-users at our Prague office. The role of Onsite Desktop Support Engineer will focus on supervising the front-line day-to-day operations and technical support: you will identify, research, and resolve all technical-related ...
... an excellent opportunity for someone with strong customer-focused skills to provide onsite IT support for end-users at our Prague office. The role of Desktop Support Engineer will focus on supervising the front-line day-to-day operations and technical support: you will identify, research, and resolve all technical-related ...