Job offer

About us

Data is at the heart of every industry’s transformation, and this is where Synology has a profoundly important role to play. At its very core, our mission is to manage and protect the world’s data. Synology uniquely enables every business to manage, secure, and protect their data wherever access is needed from flash to disk to multiple cloud architectures – at the scale needed to accommodate the exponential data growth of the digital world.

Build a better world with data
We are looking for a customer-focused Solution Engineer who combines strong technical expertise with a commercial mindset. In this role, you will be a trusted technical advisor for customers, partners, and our sales organisation, helping to identify needs, design suitable solutions, and demonstrate the value of our products.

Your mission

Act as the technical pre-sales contact for prospective customers, business partners, and the sales team
Understand customer requirements and translate them into compelling product and solution proposals
Present, demonstrate, and explain product capabilities, use cases, and technical benefits
Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities
Collaborate with our Key Account Managers based in Czech Republic and Slovakia, European office, distributor network, and channel partners on strategic sales activities
Prepare and deliver technical training for business partners and customers
Support the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues
Provide technical input for sales opportunities, partner enablement, and go-to-market activities
Offer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support

Your profile

Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role
Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance
A natural ability to combine technical understanding with customer and business needs
Strong presentation, communication, and consultative selling skills
Fluent Czech and/or Slovak and English, both written and spoken
Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach
Ability to explain complex technical topics in an understandable and engaging way
Creativity, flexibility, and a proactive problem-solving mindset
High degree of self-responsibility, ownership, and strategic thinking
Friendly, collaborative personality and strong team-player attitude
Based in Brno or close by, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

What we offer

A Culture of Ownership: We trust you to be the expert. You’ll be given the responsibility to match your freedom.
Work withProducts You Can Believe In: We’re a leader in our category, making technology that people genuinely love to use.
Competitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.
Vibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.
Full-time employment contract via our EOR partner

Solution Engineer Czech Republic and Slovakia (m/w/d)

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