Bachelor degree or equivalent experience in computer science or similar field.
Experience in external client facing, production environments.
Experience in software support related field. Production operational support will be considered an asset.
Good communication skills.
Fluent Business English is preferred.
Strong problem solving and analytical skills.
Standard level of Linux operation.
Standard SQL syntax proficiency.
Highly motivated, customer oriented, adaptable personality with eager to learn mindset for new technologies and methodologies.
Responsibilities
Interact with customers to ensure top level customer satisfaction by providing timely and business oriented issue resolution, together with assistance and recommendations to improve the client’s efficiency and quality criteria.
Provide performance, quality and assurance testing for issues together with change requests going to the end customer.
Perform maintenance of product software to ensure optimal execution during client Billing operations.
Assistance and full implementation of customer business requirements together with your team members.
Nice to have
Experience with Oracle Databases.
Working knowledge of the JavaScript language.
Knowledge of the JVM ecosystem.
Working conditions
• Collaborative, friendly working environment and healthy company culture. • Professional growth and personal development opportunities. • Exciting projects with new technologies in a team of outstanding people. • Paid training, workshops & certifications. • Possibility of remote work and flexible schedule.
Požadujeme ukončené vysokoškolské vzdělání na úrovni bakalář v oboru elektrotechnika a elektronika. Znalost anglického jazyka výhodou. Společnost ERICSSON spol. s r.o. hledá vhodného kandidáta na pozici Support engineer. []
We are looking for an Onsite Support Engineer to handle deskside incidents that cannot be resolved remotely, manage hardware provisioning and swap-outs, support meeting room technology, and act as the local escalation point for anything requiring physical presence. Provide deskside L2 support for hardware, software, and ...
Popis pracovní nabídky bakalářské vzdělání, albánský jazyk Směnnost Jednosměnný provoz Pracovní období od 22.9.2026 [{"name": "plny_uvazek", "text": "Pln\u00fd \u00favazek", "categoryName": "Type of employment"}, {"name": "1_smena", "text": "1 sm\u011bna", "categoryName": "Working schedule"}]
... necessary, responding to paging alerts and critical production issues outside standard business hours as needed. Requirements Requirements - Experience in technical support, application support, systems administration, integration engineering or a similar technical role. - Strong troubleshooting skills and the ability to independently ...
... Fun ONE Team Customer Centric Candid and Caring Aim High About the Role You will be the first point of contact for employees across the company, ranging from engineers to VPs and C-level executives, so clear and friendly communication matters just as much as technical skill. You will handle everyday hardware and software ...
Popis pozice Náplň práce: - Samostatné řešení technických požadavků a problémů zákazníků v oblasti cloudových a telekomunikačních technologií - Analýza, troubleshooting a řešení problémů v Linuxových prostředích - Podpora a troubleshooting Kubernetes a kontejnerových prostředí - Analýza síťové komunikace a packetů
... research and engine assembly support, interact with shop employees to establish time standards and gather other data. - Data analysis and evaluation - Product Engineer provides direct input into the disassembly, assembly and test processes including tooling support and work instructions. - Improvement of the process in safety, ...
Popis pracovní nabídky o Poskytování prvotní technické podpory zaměstnancům. o Diagnostika a řešení problémů s hardwarem (notebooky, monitory, tiskárny). o Instalace, konfigurace a aktualizace softwaru (MS Office, interní systémy, antivirová ochrana, aplikace třetích stran).