Technical Service Coordinator with German - Zličín v Praha – Zličín, Česko
DRILL Business Services
50k Kč CZK - 65k Kč CZK
Czech Republic
Technical Service Coordinator with German - Zličín v Praha – Zličín, Česko is listed on Jobeax. Browse 80,000+ vacancies available.
Job offer
We are seeking an experienced professional with conversational German who can independently coordinate customer service and technical support and effectively resolve customer requests.
Key responsibilities:
Coordinate service and spare parts support from customer request through quotation, order processing, service execution and invoicing.
Communicate daily with customers, dealers and external service partners in German, English and Czech.
Prepare quotations and process orders for spare parts and service work.
Coordinate service activities and resolve technical issues efficiently.
Manage spare parts pricing, service documentation, contracts, schedules and databases.
Provide technical and after-sales support while supporting service and spare parts sales.
Ensure accurate and up-to-date data in internal systems.
Requirements:
Previous experience in a similar role, such as service support, technical support or project management.
Conversational German – daily communication, both written and spoken.
English communicative, Czech / Slovak native
Experience in sales or customer service is appreciated.
Technical background and ability to understand technical documentation and drawings are an advantage.
Experience with ERP systems.
Excellent organizational and communication skills, attention to detail and the ability to manage multiple priorities.
Ability to work under pressure, prioritize effectively and maintain a clear overview in demanding situations.
What we offer:
Competitive salary
Employee benefits program.
Friendly environment in a growing and stable company.
5 weeks of annual leave.
Opportunity to work for an international company with technically interesting products and develop both your technical and commercial expertise.
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