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Technical Training Specialist v Praha, Česko

Merck

Praha, Česko

Merck seeks a Technical Training Specialist to design and deliver training programs for technology adoption across EMEA markets. The role focuses on Microsoft 365 tools and Power Platform solutions, combining instructional delivery, content creation, and stakeholder engagement to support organizational change.

Responsibilities

  • Meet with stakeholders to understand requirements and communicate findings
  • Plan, prepare, and deliver virtual and in-person instructor-led training sessions
  • Create training support materials, videos, and user guides for end-users
  • Collaborate with subject-matter experts to ensure content quality and accuracy
  • Analyze processes, identify improvements, and champion adoption strategies across regions

Requirements

  • Fluent in English reading, writing, and speaking
  • Strong presentation skills for technical and non-technical audiences
  • Proven experience creating and delivering end-user training programs
  • Proficient with Microsoft 365 suite including Teams, Office, SharePoint, OneDrive
  • Experience collaborating with global teams across business and IT functions
  • Ability to manage multiple concurrent projects efficiently
  • Demonstrated capacity to learn new technologies including Power Automate and Power BI
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