25 Na dálku 2nd level support jobs in Praha, Česko.

... Support organization, improving documentation and identifying repeatable solutions). What Will You Do? Primary responsibilities include: - Provide customer support (through phone, email, chat, and other Support channels), that meets the established response and resolution service levels. - Troubleshoot deep technical issues ...

... maintaining strong relationships with colleagues and customers to enable effective cooperation and service delivery. You will also ensure that tool operations and support services are delivered in accordance with IT Operational Standards and ITS processes, meeting agreed service levels and required timescales. Ready to embark ...

... customer feedback and potential product requests - Help create technical documentation and manuals Requirements - 2+ years of experience in Service Desk / IT support centre / 1st/2nd line support - Working knowledge of office automation products and generally used SW - Hands-on experience with Windows/Linux/Mac OS environments ...

We are looking for an Onsite Support Engineer to handle deskside incidents that cannot be resolved remotely, manage hardware provisioning and swap-outs, support meeting room technology, and act as the local escalation point for anything requiring physical presence. Provide deskside L2 support for hardware, software, and ...

... /holandština / němčina /čeština / francouzština - jakékoli certifikáty z výše uvedených technologií - 2+ years experience required in network administration or support - Experience supporting clients with any of the following technologies: Cisco, BlueCoat, Juniper, F5, Aruba, Nortel, Extrem, Alcatel, Infoblox, Avaya, Genesys, ...