... responsibilities: - Primarily assigned to online / electronic activities without the inbound customer interactions. - Manages product and service complaints forms from customers. - Is point of contact (electronic) for Customers, Sales Representatives, Doctors, Commercial team, etc.) - Provides customer with accurate information regarding ...
... quote-to-cash processes to optimize value capture at scale. Our product vision is: Every Deal. Priced Right. Every Time. Your mission? You will join a team that supports a portfolio of dedicated customers at 3rd level around the Pricefx pricing application. You will build deep knowledge of your customers’ solutions and business ...
Job offer For our client, an international company building a new customer service team for the American market, we are seeking Customer Service Specialists. This role provides comprehensive B2B support with a high degree of independence, coordination, and responsibility. Location: Prague Working Hours: Monday to Friday, ...
Požadujeme Hledáme kolegu či kolegyni do našeho zákaznického týmu se sídlem na Waltrovce. Nejsme klasické anonymní call centrum – zakládáme si na zkušeném,10 členném týmu (rozděleném mezi Prahu, Athény a Maďarsko), kde funguje úzká spolupráce, lidský přístup a možnost ovlivnit to, jak věci děláme.
Job offer 📍 Prague, Czech Republic | 🕒 Full‑time 🌍 Languages: Italian & English About the Role We are looking for a Dealers Support & AR Collection Coordinator to support a European dealer network and manage key activities across order management, accounts receivable collections, and cash application. The role combines ...
Do you want to shape the architecture behind global customer communication platforms? Do you have strong experience in cloud and contact center architecture, building scalable systems that power real customer interactions? Are you looking for a senior role where you can take full ownership of architecture, strategy and ...
... AI-powered platform you use every day, with real autonomy over the features you ship. We're looking for a Product Analyst to help us better understand how customers use Wrike, identify product opportunities, and support better product decisions with data. You’ll work closely with Product, Design, Engineering, and UXR throughout ...
... across DACH and Europe. At the same time, you will benefit from a team with experience from renowned companies, top-notch consultancies and banks. You will be supported by our experts in Marketing and Data, who will work closely with you to ensure that your sales process runs as efficiently and successfully as possible. What ...
... teammates win, too! Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. Collaborative ...
... milestones, budgets, timelines, and quality standards are achieved. - Prepare and manage project documentation, quotations, invoicing, and contractual requirements. - Support installation activities, project close-out, and after-sales service. - Build strong client relationships and ensure a high level of customer satisfaction. - ...
... generating demand in the end market through preparation and presentation of technical and business seminars/workshops/webinars and active participation in customer meetings, in the area of IBM portfolio within the framework of producer development plans. - During customer meetings, actively seeking and evaluating opportunities ...
... and embeddings can enhance search and recommendations. You won’t be patching pipelines — you’ll be creating data products from scratch that directly impact customers. The Data Team At Modash, the Data Insights team isn’t a support function — it’s a core part of the product. You’ll join a growing group of data and backend ...
... systems. - Experience in planning and running user acceptance, integration and regression tests, including defect resolution. - Ability to provide third-level support and guide junior experts and key users. - Motivation to develop sourcing systems further, including the responsible use of AI-supported functions. - Ability ...
... salary + an attractive commission system with no upper limit, - The opportunity to have a real impact on your earnings, - Ready-made sales processes and team support, - Comprehensive onboarding covering our products and sales process, - Collaboration with the marketing, sales, and customer service teams, - Hybrid/remote ...
... teammates win, too! Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. Collaborative ...
... platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. ...
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. ...
We are looking to hire a Customer Service Representative to join our team. You will take responsibility for A Customer Service Representative (CSR) acts as the primary point of contact, providing support, information, and issue resolution to customers via phone, email, or chat. Key responsibilities include answering product ...
... flexibility to work from home while delivering customer support to Czech-speaking customers. As a Customer Service Agent, you will be the first point of contact for customers, assisting them with product inquiries, troubleshooting, order-related questions, and general support. You'll receive comprehensive training and ongoing development ...