Job offer

Become a part of the worldwide movement Doctors Without Borders (Médecins Sans Frontières)!

The humanitarian and medical organisation, Doctors without borders, opened a Shared IT Service (SITS) centre in Prague in 2019. This centre provides IT support to all interested parties around the world – people sent to missions, operating centres, sections and branch offices.

The Cloud Infrastructure Engineer is responsible for designing, implementing, operating and continuously improving secure, reliable and scalable cloud infrastructure services that support SITS and MSF stakeholders globally. Azure is the primary platform focus for this role, while the position is expected to apply cloud-agnostic engineering principles across infrastructure, automation, networking, identity, monitoring, resilience and governance. The role ensures that cloud and infrastructure services are well architected, cost-effective, compliant with organisational standards, and aligned with operational, security and business requirements.

This position reports to the Cloud Infrastructure Team Lead.

Responsibilities

Design, implement, operate and continuously improve secure, resilient and scalable cloud infrastructure services that support MSF operational needs and SITS service commitments
Translate functional, operational and security requirements into practical infrastructure designs, working closely with application owners, service teams, security, operations and relevant stakeholders
Build and maintain cloud and infrastructure components across compute, storage, networking, identity, monitoring, backup, automation and platform services, applying vendor-agnostic engineering principles while supporting the organisation’s current technology standards
Contribute to cloud architecture, migration and modernisation initiatives by assessing existing environments, identifying dependencies, documenting options and recommending fit-for-purpose technical approaches
Develop and maintain infrastructure as code, automation scripts, deployment templates and operational runbooks to improve consistency, repeatability, security and efficiency
Apply cloud governance, security, resilience and compliance controls in line with organisational policies, industry good practice and relevant regulatory expectations
Monitor service health, capacity, performance, reliability and cost consumption, and recommend improvements that strengthen service quality and operational sustainability
Support incident, problem and change management processes by providing technical analysis, remediation, documentation and follow-up actions for cloud and infrastructure services
Collaborate with internal teams and external partners to ensure infrastructure services are designed, delivered and supported in a way that is transparent, maintainable and aligned with MSF priorities
Produce clear technical documentation, diagrams, operational guidance and recommendations that can be understood by both technical and non-technical stakeholders
Keep knowledge up to date on cloud infrastructure, automation, security and service management standards, and contribute to the continuous improvement of SITS engineering practices

Requirements

Bachelors degree or higher in Information Technology stream
Strong hands-on knowledge of Microsoft Azure infrastructure and platform services, including virtual machines, storage, virtual networks, load balancing, private connectivity, backup, recovery, monitoring, application hosting and managed database services.
Good understanding of Azure identity, access management and security foundations, including Microsoft Entra ID, role-based access control, privileged access, conditional access concepts and integration with enterprise identity services.
Ability to design and operate secure, reliable and scalable Azure landing zones, subscriptions, resource groups, networking patterns, governance controls and shared infrastructure services.
Experience translating operational, security and business requirements into practical Azure architectures, technical designs, implementation plans and migration recommendations.
Experience with infrastructure as code, automation and configuration management using tools such as Terraform, Bicep or ARM templates, PowerShell, Bash, Git, Azure DevOps or comparable DevOps toolchains.
Knowledge of cloud governance and operational standards, including tagging, policy management, cost management, monitoring, logging, backup, disaster recovery, security baselines and change control.
Experience supporting assessment, proof-of-concept, migration and modernisation activities for workloads moving from traditional infrastructure, hybrid environments or other cloud platforms into Azure.
Good working knowledge of Windows Server, networking, storage, DNS, certificates, backup and recovery concepts, and hybrid connectivity patterns relevant to enterprise cloud infrastructure.
Ability to troubleshoot incidents, analyse performance and capacity issues, identify root causes, document remediation actions and contribute to continuous service improvement.
Strong analytical and documentation skills, with the ability to explain technical options, risks and recommendations clearly to both technical and non-technical stakeholders.

Adherence to MSF principles
Adherance to MSF Behavioural Commitments

What we can offer you

Interesting professional and personal challenge
Rewarding and meaningful work in a young, dynamic, and rapidly growing truly international organization
Full flexibility and ownership/accountability
25 days of holiday per year; 6 sick days per year
Flexible working hours, working from home
Possibility to receive the 13th salary (after probation period)
Meal vouchers
Cafeteria / Pension scheme
MultiSport card
Language courses
Transportation allowance: 10 CZK/calendar day
Relocation package for former MSF field employees who change their regular domicile location in order to work in MSF SITS Prague office
Possibility to go for a "sabbatical leave“ / mission, once per 3 years
Free refreshment at the workplace
Dog friendly office, etc.
Team buildings / family days

Who we are

Médecins Sans Frontières (MSF) / Doctors Without Borders is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and healthcare exclusion. MSF offers assistance to people in need and irrespective of race, religion, gender, or political affiliation. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality. Over 90% of the organization’s funding comes from individual private donors giving small amounts.

The organisation was founded in 1971 in France by a group of doctors and journalists in the wake of war and famine in Biafra, Nigeria. Their aim was to establish an independent organization that focuses on delivering emergency medicine aid quickly, effectively and impartially. Three hundred volunteers made up the organization when it was founded: doctors, nurses and other staff, including the 13 founding doctors and journalists.

Today, MSF is a worldwide movement of more than 65,000 people working in 21 sections, 12 branch offices, 5 Operational Centres and three supply centres worldwide. There are as many IT departments as sections, and together they support more than 32,000 system users spread over MSF offices and missions across the globe. To gain in efficiency and improve end-user experience, MSF has built its own Shared IT Services (SITS) Centre in Prague.

Cloud Infrastructure Engineer

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