Job offer Customer Support Specialist - OneArc Simulation Support (PRG) We are a well-established team based in Prague (Czech Republic), developing world-leading military simulations for major NATO powers and their allies. We constantly seek ways to advance the industry using the latest technologies and trends to ensure ...
... aroma Pods, designed to enhance your hydration experience with flavors like cherry and peach, using scent alone. Responsibilities - Provide online technical support through emails. - Assist customers with questions and provide product/service information. - Process orders and manage returns. - Help customers understand ...
... aroma Pods, designed to enhance your hydration experience with flavors like cherry and peach, using scent alone. Responsibilities - Provide online technical support through emails. - Assist customers with questions and provide product/service information. - Process orders and manage returns. - Help customers understand ...
... aroma Pods, designed to enhance your hydration experience with flavors like cherry and peach, using scent alone. Responsibilities - Provide online technical support through emails. - Assist customers with questions and provide product/service information. - Process orders and manage returns. - Help customers understand ...
The Customer support specialist position covers the functional responsibility for the receive and split requests from multiple channels. Do you have experience with customer care/call center, contract support or related processes? Do you like to communicate with internal and external partners in German? Do you like to work ...
- Zázemí stabilní mezinárodní společnosti s moderním pracovním prostředím - Každodenní využití cizích jazyků v praxi - Možnost práce na plný i zkrácený úvazek (od 20 hodin týdně) - Kombinaci práce z kanceláře a home office dle typu úvazku - 5 týdnů dovolené - Příspěvek na stravování - Občerstvení na pracovišti -
... the process ⏱ Monitor online exams to ensure everything runs smoothly Verify candidate identity and follow established procedures Provide real-time technical support and troubleshooting … and other related tasks Who are we looking for? English at professional level (C1 written & spoken) Experience in customer support, helpdesk, ...
... Assurance Agreements review, Customer Scorecards, product change notification) • Customer scorecards follow up, monitoring and analysis methodology. • Support key customers audits. • Ensure a solid relationship with selected customer quality counterpart to brick wall the overall customer network • Follow up on KPIs • Support about ...
... to enhance the user interface and streamline the customer journey. - Analyze customer feedback from various sources, such as surveys, interviews, reviews and support interactions to uncover insights and suggestions for improvement. - Provide recommendations for addressing customer concerns and enhancing satisfaction. - Create ...
... email, phone and chat (inbound and outbound) - Resolve requests such as delivery time/address changes, item modifications, or contact detail updates - Help customers when something goes wrong — late orders, delivery issues, complaints - Coordinate with couriers to support successful and timely deliveries - Work closely ...
... a must, english remains our main communication language inside the company. - Empathy and patience: You know how to listen and don't give up, even when the customer isn't entirely sure what's going on with their website. - A drive to solve problems: You enjoyed this in a previous role (even outside of customer support) ...
... najednou. - Základní IT znalosti: Uživatelská znalost běžných operačních systémů (Windows, Mac nebo Linux) a orientace v softwaru. __________________________ Customer Service Representative with German This entry-level IT support role at Kyndryl serves as a gateway opportunity for German speakers, prioritizing customer empathy, ...
... new ways to enhance the customer experience? We are looking for an experienced Customer Service Manager to take responsibility for leading our international Customer Service team operating across the Czech Republic and Sweden. In this role, you will play a key part in shaping the future of Customer Service, driving process ...
... implementation. - Support Knowledge Development - Build strong expertise in Customer Service systems (e.g. SAP ECC P80/P23, Salesforce Service Cloud) and provide support for common operational challenges. - eCommerce Support - Provide first-line support for eCommerce-related processes where required. - Communication & Engagement ...
Czech Republic
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Deutsche Telekom Services Europe Czech Republic s.r.o.
... you: - Manual allocation, posting and reposting of payments to proper accounts - Invoicing to the end customer based on delivered documents - Taking care of customer accounts, clarifying unidentified payments - Launching dunning runs - Other transaction tasks within the "Invoice to Cash" process - Support for monthly/quarterly/annual ...
Job offer For our client, an international company building a new customer service team for the American market, we are seeking Customer Service Specialists. This role provides comprehensive B2B support with a high degree of independence, coordination, and responsibility. Location: Prague Working Hours: Monday to Friday, ...
... evolving Sales Support team within Global Payments Europe and help shape the future of global commerce. What you’ll own - Provide administrative and operational support to the sales organization, ensuring efficient day-to-day processes and customer service delivery - Manage customer orders, contracts, quotations, and sales ...
Job offer As a Desktop Support Engineer, you will provide technical support for desktops, laptops, mobile devices, applications and both Windows and macOS environments. This customer-facing role requires strong troubleshooting, communication and customer service skills to ensure reliable IT services and efficient resolution ...